Agents

The Agent is the core of the Live Hub AI Agents framework, defining the LLM prompt, model, and business logic.

Multiple agents can handle different tasks, such as an 'Appointments Agent' for scheduling, and a 'Q&A Agent' for business inquiries. Each agent can have its own phone number, making it fully independent.

Alternatively, you can break down complex business tasks into multiple agents that interact by exchanging messages. For example, a “Welcome Agent” can greet users, identify their intent, and route inquiries to either an “Appointments Agent” or a “Q&A Agent.” This setup allows all business tasks to be handled through a single phone number, with the flexibility to expand by adding new agents as needed.